Terms & Conditions
GENERAL
By accessing or using www.thebrewgang.com (hereinafter referred to as “Website”), you agree to be bound by the following Terms and Conditions ("T&C"). If you do not agree with these terms, please refrain from using the Website.
We recommend reviewing this page regularly. The Brew Gang reserves the right to modify, update, or change these terms at any time at its sole discretion. Continued use of the Website after any such changes constitutes your acceptance of the updated T&C.
If any part of these terms is found to be invalid or unenforceable, the remainder of the terms shall remain in full force and effect.
PERSONAL INFORMATION
We respect your privacy. Your personal data is stored securely and never sold or rented to third parties. Information shared with us is only disclosed to our trusted partners and service providers strictly for order fulfillment and communication purposes. Please refer to our Privacy Policy for more details.
ORDERS & ACCEPTANCE
Every order you place with us is treated as an offer to purchase. Orders may be accepted or declined at our discretion due to:
Errors in product information or pricing
Incomplete or inaccurate customer information
Technical issues during checkout
Once an order is successfully placed, you’ll receive a confirmation email. If you do not receive an email confirmation, please contact us before placing a new order to avoid duplicate transactions.
For questions or concerns about your order status or rejection, reach out to us at business@thebrewgang.com.
REFUND & REPLACEMENT POLICY
We deal in consumable goods, and hence, we do not offer refunds or exchanges unless the product:
Arrives damaged or tampered
Is expired upon delivery
Is lost in transit
Is incorrect or wrongly delivered
If such an issue arises, please reach out to us within 24 hours of receiving the product, along with relevant photos and order details.
Refunds (if applicable) will be processed back to your original payment method within 7 business days after verification. We do not offer cash refunds under any circumstance.
WARRANTIES
We do not import products. All warranty or service claims are subject to the original brand’s warranty policies (if applicable). Please retain the original packaging and invoice for warranty claims and check individual product listings for brand-specific warranty information.
We do not take responsibility for any damage due to misuse, voltage fluctuations, or failure to follow care instructions.
LIMITATION OF LIABILITY
While we do our best to maintain a secure, virus-free website, The Brew Gang cannot guarantee that the Website or its servers are completely error-free or safe from harmful components. You use the Website at your own discretion and risk.
INDEMNITY
You agree to indemnify and hold harmless The Brew Gang, its partners, affiliates, team members, and service providers from any claims, liabilities, losses, or damages arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
INTELLECTUAL PROPERTY
All content, graphics, logos, images, and text on the Website are the intellectual property of The Brew Gang or its brand partners and are protected under applicable copyright and trademark laws.
Use of any materials without prior written consent is strictly prohibited.